Female Customer Support & Social Media Manager

Deadline: 2024-02-25

Work Experience

No Previous Experience is Required (Plus point to have a previous Similar Job Experience)

Educational Qualification

SSC, HSC or Equivalent. Only Good Communication and Pitch Delivering Skill is a Must Have

Brandylane looking for a dynamic Female Customer Support and Social Media Manager to join our team. Your primary responsibilities will include messaging and replying to customer inquiries on our e-commerce platform, managing comments, and overseeing our social media presence. Additionally, you will create engaging short videos, product tutorials, and guides for our beauty products.

Requirements:

Basic communication skills
Good-looking appearance
Enthusiasm for beauty product

Job Details:

Salary: 12,000–15,000 BDT | Job Type: Full-time

Benefits:

Full-time position with a competitive salary.
Yearly 2 Festival Bonus
Yearly salary review
It is an exciting opportunity to work in the beauty industry.
Simple and enjoyable work environment.
Friendly, fun, relaxed working environment.

Job Location: Mirpur, DOHS, Dhaka

Responsibilities

These Skills are Good to have, or you will Learn throughout this Whole Period

Respond to customer messages and comments on our e-commerce platform.
Manage and enhance our social media presence.
Create short videos reviewing beauty products.
Develop product tutorials and guides.

Skills, Compensation, Benefits, & Other:

Communication Skills:

Ability to effectively communicate with customers and respond to inquiries.
Clear and concise written and verbal communication

Social media management:

Familiarity with popular social media platforms (Facebook, Instagram, etc.).
Understanding of social media trends and best practices.

Creativity:

Ability to create engaging and visually appealing content.
Innovative thinking for developing product tutorials and guides.

Beauty Product Knowledge:

Passion for and knowledge of beauty products
ability to convey product features and benefits effectively.

Basic Video Editing:

Proficiency in basic video editing for creating short product review videos
Familiarity with video editing tools or a willingness to learn

Customer Service:

Patience and empathy in handling customer inquiries and concerns.
Ability to provide excellent customer service.

Time Management:

Efficiently manage time to handle customer messages and create social media content.
Meet deadlines for responding to inquiries and posting content.

Adaptability:

Flexibility to adapt to changing social media trends and customer needs.
Willingness to learn and adapt to new tasks and challenges.

Appearance and Presentation:

Good-looking appearance as the role involves creating video content.
Ability to present products in an appealing and professional manner.

Positive Attitude:

Maintain a positive and enthusiastic attitude in customer interactions.
Contribute to a positive work environment.

Tech-Savvy:

Comfortable using technology and e-commerce platforms.
Quick learner when it comes to new tools and software.

Team Collaboration:

Ability to collaborate with team members for cohesive social media strategies.
Contribute positively to the team environment.

How to apply:

If you’re a dynamic female individual with basic communication skills and a passion for beauty products, we want to hear from you! Please email your resume to hello@thebrandylane.com with the subject line: Customer Support & Social Media Manager Application.

Join us in bringing beauty to the world. We value simplicity, enthusiasm, and a positive attitude. Apply now for a fulfilling career!

Female Customer Support & Social Media Manager

Work Experience

Educational Qualification

Responsibilities

Skills, Compensation, Benefits, & Other:

Apply Now

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